Return Policy
We provide measurements of all our garments to help you choose the perfect size. However, if you still want to exchange the size of your garment you may contact us at info@koakhofficial.com Please keep in mind that exchange is possible only within 15 days along with the tote bag, tags and the invoice. We do not entertain any refund or cancellation requests
Things to keep in mind while making an exchange:
The garment must be in original condition (unworn, unwashed & no makeup stains). Any stained or damaged garment cannot be exchanged.
-The exchange piece must be of similar or higher value.
-Altered outfits will not be eligible for exchange.
-Only the size of the garment can be exchanged & not the style.
Please Note- During festivals or adverse weather conditions your shipment could get delayed. We ensure you that we will try our best to have your parcel delivered to you in good time.